Terms of service
Sweet N Charmed ~ Fabric Mail Terms and Conditions of Sale
We are offering you our business for everyone to enjoy and get a hold of fun and unique custom designed fabrics. We have variety of fabrics to offer in this group.
All information about the current preorder and retail will have detailed description and if you have any questions don't hesitate to contact us. Point of contact is best sent in Facebook.
All custom printed fabrics are available for discounted preorder pricing. We post in advance before a preorder opens, turn your notifications on for the facebook group so you won't miss out. Occasionally, some preorders have limited yardage, First Come First Serve!!! In the event we have surprise "retail only" designs, we will send emails and post in the Facebook group in advance.
There are 3 ways to get notifications for future rounds:
1) Turn on your notifications, in the Facebook group Sweet N Charmed Fabrics.
2) Subscribe in our mailing list. https://docs.google.com/forms/d/1gLolffJUs-Fiy-Qjjfha_JTmXStYl0OIPS1I3hx9teI/viewform?usp=send_form
3) We make an album for each round we open in the group. Please comment on the round you want to participate and to get notifications on all updates.
Rounds or future Rounds are hashed tagged "#" for easy search, especially updates. We have "topics" set int he facebook group for easy access.
Website - in stock and preorder fabrics can be found at www.fabricmail.com
It is Sweet N Charmed's decision on when to open retail orders on the best date that works for us. As always, all priority is given to the people who ordered in the presale, which means PREORDERS SHIP FIRST. There is always retail for everybody who have missed out on preorders but we do not guarantee exact numbers.. We will announce 24-48 hours in advance when the schedule is for retail orders.
We have variety of fabrics to offer in this group.
**The width of the fabric can vary between 56"- 66". Please expect that some of selvage or a few inches at the edge of the fabric may come imperfect or unusable. Any flaws found within the 6" inches of the selvage is expected but not the usual, No compensation is to be given for this.
***Please note that it is an industry standard to have a variance of 10-15% for the final products. This is in consideration of the color and the weight of the fabric.
For orders larger than 15 yards, we will split shipping and invoice for multiple packages.
Orders of 10 yards or more of one design qualifies for a 10% discount.
Prices may vary from one design to another. Factors to consider for the difference are: Colors, design complexity, designer fee, printing process.
Invoicing and Payments
** IF YOU MAKE ARRANGEMENTS FOR PAYMENT EXTENSIONS WITH AN ADMIN AND DO NOT FULFILL YOUR WORD, YOU WILL BE ISSUED 2 STRIKES.
Shopify Payments and PayPal is the method of payment. PLEASE ONLY PAY in USD. Make sure the correct shipping address is updated in PayPal, it is the only address we can mail to. For any instance that you will be moving, please utilize the change of address form found in the files section.
**If you change your address in the middle of the preorder process after you have paid your invoices, the new address you have supplied us automatically becomes the new address registered in our system. Sweet N Charmed is not liable for any LOST PACKAGES.
Once the invoice is paid, the order is final and cannot be cancelled! No Refunds! ALL SALES ARE FINAL!!!!!
Sweet N' Charmed's Layaway (offered only in preorders) program offers our customers the opportunity to make 2 payments (50/50) over an extended period. We offer Layaway only for fabric preorders worth $100 or more. See Laybuy Terms and conditions.
Your order will be automatically cancelled and preordered fabrics will be offered to other members in the group:
•If you have not made the payment or being late on a payment. We understand that occasionally unfortunate things happen but we don't have all the time and resources to sort through invoices or order on a case to case basis. Please understand that you are taking the risk of losing your deposit if anything unforeseen happens.
•If you file a paypal dispute on us. Create Drama. Not responding to messages from the host.
NO REFUNDS. NO EXCHANGES. ALL SALES ARE FINAL.
If you missed the second payment we MAY credit all money you have paid towards a future purchase minus the:
Cancellation Fee/Restocking fee of 15% + $3 Layaway Fee of your total order for that specific round.
NON-PAYMENT will result to 2 strikes.
Sweet N' Charmed reserves the right to cancel this promotion at anytime. Non-fulfillment of this contract results to losing your deposit.
Production Timeline, Shipping to Host and Shipping to You
Regular Preorder rounds 4-12 weeks production
Flash Rounds 3-6 weeks production
We only work with certified professional manufacturers, but any variation in time frame will be updated immediately. The host cannot be liable for any delays or problems arising from acts of God or unforeseen conditions out of our control.
In any case you owe Sweet N Charmed any shipping fee, Please pay the shipping invoices as soon as possible. If the invoice is not paid after two weeks (14 days), the yardage will be considered abandoned. Abandoned yardage will be sold at the hosts convenience, after which the buyer will be refunded the original amount paid minus 25% restocking fee.
Shipping Estimates can be found in the files section under the open preorder. Shipping rates changes every now and then so be prepared for the difference. We ship via First Class Mail, Priority Flat Rate Boxes or Priority Mail and Express Mail .
*Insurance is included for all Domestic Flat rate priority mail for upto $100, overage can be requested when putting your order in.
*Insurance is included for all Internaitonal Flat rate priority mail for upto $200, overage can be requested when putting your order in.
SWEET N CHARMED IS NOT LIABLE FOR ANY LOST OR STOLEN PACKAGES.
Orders from different hosts can not be combine since we do not live in the same house.=)
The Nature of Custom Printing Business (VERY IMPORTANT TO READ AND REMEMBER)
Due to the nature of the this business to be little in quantities and quick run for our Supplier, the ff needs to be taken into consideration:
*After you have paid for your fabric on preorder, estimated time of production is between 4-12 weeks. Though the nature of this business is known to having delays, Sweet N Charmed have a great reputation for having a very fast production time (4 weeks or less) and we will always aim for that. In any case of delay, updates will be relayed to everybody.
**Please note that it is an industry standard to have a variance of 10-15% for the final products. This is in consideration of the color and the weight of the fabric.
***Monitors are calibrated differently, please account 5-10% difference in color. Different cameras and lighting can greatly change an image.
****Any concerns raised after the period of 72 hours (3days) of when you get your fabrics in the mail, will be treated as a feedback. Sweet N Charmed reserves the right to refuse compensation if you fail to contact us within that time period.
***** Small flecks or flaws that can be covered by a dime is normal but can be avoided. If it does not affect the entire fabric there will be no compensation to be given for the flaw.
*****Reprints may come slightly different in color to the original. Reprints may come lighter or heavier in weight than the original. 10-15% is accepted.
******The width of the fabric can vary between 56"- 66". Please expect that some of selvage or a few inches at the edge of the fabric may come imperfect or unusable. Any flaws found within the 6" inches of the selvage is expected but not the usual, No compensation is to be given for this.
Adrienne Alexa Azurin-Cain
Lukas SNC Cain